Hi, I need some help with this,
What happens is, I have 5 different fusion inventory agents, they are all updating the same Computer ID object in GLPI.
For example
Computer 1,2,3,4
When agent for Computer1 updates GLPI, it'll overwrite computer 4, and rename it as Computer 1
Then agent for Computer 2 sync with the server, it'll overwrite Computer 1 and rename to Computer 2
Then agent for Computer 3 sync with the server, it'll overwrite Computer 2 and rename to Computer 3
Then agent for Computer 4 sync with the server, it'll overwrite Computer 3 and rename to Computer 4
This process will repeat for as long as it takes.
Also, it's completely random....
Initially Computer 2 is overwriting Computer ID 22 (GLPI Computer Primary Key)
So, I deleted Computer ID 22 from GLPI, and forced an inventory on Computer 2, hoping that it will create a new computer object.
HOWEVER, now it overwrites Computer ID 74, which is causing another issue.
Can someone please help? It's messing up all my computer objects, as it adds one PC but it'll overwrite another PC.
How do Fusion Inventory agent decide when to create a new computer object, and when to overwrite? I think the algorithm here is faulty, because Computer 1,2,3,4 all has different serial numbers. Won't the serial number be a more accurate way to decide on creating new/vs overwriting?
** I attach the Computer's historical log, you can see the Fusion inventory is overwriting the Serial number, Product ID of OS, and also UUID
This should not be right? Because I see in the Equipment Import and Link rules, Computer serial + uuid should mean if both is the same, only then it'll overwrite?
74234 2015-01-28 16:18 Plugin_FusionInventory (99) Serial number Change R8FB70X by R8FB48V
74233 2015-01-28 16:18 Plugin_FusionInventory (99) Product ID of the operating system Change 00371-868-0000007-85353 by 00371-868-0000007-85427
74232 2015-01-28 16:18 Plugin_FusionInventory (99) UUID Change 77C8F901-5134-11CB-BD9B-E4C20ECE950E by 6693D401-50C3-11CB-95B7-BCF22733EB31
Thanks